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Customer Care Advisor

Hi There!

Jamie Frazier — Our Customer Care

                                       Advisor

 

Jamie Frazier is the heart of RVision Homes’ customer care experience. With over a decade in the homebuilding industry — including eight years in flooring and warranty scheduling — she brings both expertise and empathy to her role as Customer Care Advisor.

Her path to RVision was a natural one. While leading warranty and scheduling teams for a flooring company, Jamie frequently worked alongside RVision Homes and developed a strong respect for the company’s values and commitment to quality. That connection eventually inspired her to join the team, where she’s proudly served homeowners since 2023.

Today, Jamie manages the entire post-closing care process, from sending personalized homeowner packets and coordinating 30-day walk-throughs to scheduling service requests, landscaping installs, and even cabinet layout reviews before construction begins. Her diligence ensures no detail is overlooked, and her approachable nature provides every homeowner with confidence and peace of mind.

At RVision Homes, Jamie isn’t just coordinating service — she’s building relationships, making sure each family continues to feel the care and craftsmanship that define the RVision name.

"Our experience with RVision was nothing but positive. From the beginning our salesman Scott was personable and showed a genuine interest in helping us build our dream home. Justin and James guided us through the construction process and helped us make good decisions about our change orders and the construction process. Amanda and Denise handled all of our questions regarding money, permits, dealing with the bank, etc. and we never really had to do much but sign on the dotted line. At the end the owners visited us at the house to make sure everything was ok and made sure we were happy with the finished product. There is no perfect house builder, but RVision came pretty close with their concern and skill that helped us build a masterpiece. Most importantly, I never distrusted them. As a skeptical attorney, it is rare to find someone, much less a whole company that you can trust to do the right thing I wholeheartedly recommend them."
E. Mathis - The Woodlands, TX
"Our experience with RVision was nothing but positive. From the beginning our salesman Scott was personable and showed a genuine interest in helping us build our dream home. Justin and James guided us through the construction process and helped us make good decisions about our change orders and the construction process. Amanda and Denise handled all of our questions regarding money, permits, dealing with the bank, etc. and we never really had to do much but sign on the dotted line. At the end the owners visited us at the house to make sure everything was ok and made sure we were happy with the finished product. There is no perfect house builder, but RVision came pretty close with their concern and skill that helped us build a masterpiece. Most importantly, I never distrusted them. As a skeptical attorney, it is rare to find someone, much less a whole company that you can trust to do the right thing. I wholeheartedly recommend them."
Elton
"The entire team at RVision Homes is amazing. Great group of people!"
M. Hines - Huntsville, TX
"It is important to me to take this time to appreciate and thank you for building my beautiful home here in Texas Grand Ranch. I could not be more pleased. My living space was designed just for me yet is spacious to accommodate friends and family. All through the building process, Pete kept me informed, and took the initiative to ensure the build went according to my preference when I could not be here. If I had concerns, Pete took care of it. He is always a step ahead of the problem. I have moved into a functional lovely living space. "
M. Shaver - Huntsville, TX

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